Contact us
Have a question about an offer, spotted a mistake in one of our reviews, or want to work with us? Use the form below to contact us. Every message goes straight to The Casino Deals team, and we’ll reply to the email address you give us.
What you can contact us about
- Mistakes in our offers or reviews – welcome bonuses change often. If a deal or a detail looks out of date, tell us and we’ll check it.
- How we rate casinos – our how we review casinos page explains the six areas we score and where our information comes from.
- Advertising and partnerships – for casino operators and affiliate programmes that want to work with us.
- Feedback on the site – ideas for new guides, games or features are always welcome.
Before you contact us
The Casino Deals is a comparison site, not a casino. That means we can’t see your casino account, pay out withdrawals, reset passwords or change your deposit limits. For account problems, contact the casino’s own customer support team. You’ll usually find live chat and email details in the help section of its website.
If a UK-licensed casino doesn’t resolve your complaint, you can take it to the independent dispute resolution service named in the casino’s terms. The Gambling Commission website explains how the complaints process works.
Need help with your gambling?
If gambling is causing you problems, you don’t need to wait for a reply from us. Free, confidential support is available from the National Gambling Helpline on 0808 8020 133 and at BeGambleAware.org. You can also block yourself from every UK-licensed gambling site at once with GAMSTOP.
New to online gambling? Our online casino basics and betting basics guides cover safer gambling tools such as deposit limits and time-outs.
Company details
The Casino Deals is operated by Axi Media Limited, a company registered in England and Wales. Company number: 05752322.